16 Mar Leadership for a High Performance Workplace (HPW)
We often hear the term ‘high performance’ talked about in very successful organisations as though it was a fast moving, well oiled, chic car!. Just take a moment to think about if you have heard that term before? We hear the term on TV for a car commercial, but often don’t hear this language in terms of successful workplaces. So what does ‘high performance’ mean in relation to what I am talking about.
I work with many successful organisations, Government, Non-government and Corporate and there is a common thread that indicates they are high performing.
‘They all have a leader that has a positive mindset, are able to engage staff in a way they feel valued and appreciated, knows their own limits and has attitudes and behaviours that role models positivity to those they work with’.
The other interesting thing about these types of leaders is that they generally feel ok about their own sense of self as a person and leader and wants others to feel the same. They are keen to ensure that staff feel valued and appreciated in the work they do. Leaders have a great responsibility in the role they play, in being a role model. Leaders inspire those around them, they have a way to motivate people to be the best they can, and if a true leader are able to see the best in people. They are able to balance the need for balancing the businesses bottom line, but in a way that is not at the cost of the staff member.
It is becoming increasingly apparent that one of the key elements of a workplace with high performance principles is the people within it and how the workplace develops the management systems to ensure staff are able to succeed in their roles. We need to continue to explore and understand the full range of principles and elements that constitute a high performing workplace.
Gartner Incorporated (Graham 2010) comments that they see a high performing workplace as ‘a physical or virtual environment designed to make workers as effective as possible in supporting the business goals. A place where workers can learn, discover, innovate, engage, benefit and achieve’.
Setting up a workplace that has HPW principles is not about valuing its staff because it is a good idea, it is about focusing staff on the objectives and goals of the organisation, being able to communicate that effectively on a regular basis and ensuring staff know their importance in being part of that.
This is becoming more of a challenge given we live in a fast paced, now society where time is a commodity to be traded. Being able to maintain high performance in the workplace puts a whole new light on things.
So in thinking about your workplace, as a CEO, DG, DDG, or Manager, how would you define your workplace and what are the key principles that would suggest you are leading a workplace with ‘high performance’ principles?
Here are just 4 of the High Performance Principles that are relevant to your workplace
1. Self Assessment – As a leader are you congruent with your message to the team? Do you inspire and motivate them or just expect the business outcomes to be achieved without staff knowing they are valued and appreciated in the process? There is only one way to know, check it out? How are you considered and respected by your peers and staff? Spend more time with staff ‘on the ground’ than with peers and colleagues.
2. Achieving Business Outcomes – This is an easy one, it can be easily measured on paper and by performance. What is the bottom line required and what is the plan to achieve this?
3. Staff Selection – Recruiting the best people for the organisation is a must. Being able to assess suitability, design the workforce for the future and thinking laterally is crucial. Think of how you recruit using high performance principles?
4. Performance Management – Ensure that any policy and process around performance management of workplace issues, concerns and staff underperformance is managed within a high performance framework. Even when you have to make the hard decisions and there are challenges to be faced, it can be done within these principles.
For more about how high performance principles can assist your workplace, contact Amovita Consulting today at firstname.lastname@example.org